Contact Us

●Please check our Privacy Policy and feel free to get in touch via our Contact Form.It may take some time to respond depending on your inquiry. Please note that as our team is based in Japan, inquiries received on Japanese national holidays or weekends will be answered on the next business day.

●Holiday Closure Notice
Please note that our customer support team will be closed from 27 December 2025 (Sat) to 4 January 2026 (Sun).
During this period, we will not be able to respond to enquiries. Replies will resume from Monday, 5 January in the order received.

In addition, our warehouse will be closed for the holidays from 25 December 2025 (Thu) to 2 January 2026 (Fri).
Any orders placed during this period will not be dispatched within the year and will be shipped from 3 January onwards, in the order they were received.
(Please note that dispatch may take longer than usual depending on order volume.)

If there are any issues with your order details—such as incomplete address information—we may be unable to process your shipment during the closure period. This may result in additional delays.

Thank you for your understanding and patience.